Off Platform Payments

Some galleries and organizations collect entry fees outside of EntryThingy — through their own website, registration system, or in person. If you're applying to one of these calls, the submission process is slightly different from a standard paid call.

How it works

Step 1: Complete your application on EntryThingy as normal.

Upload your artwork, fill in any required fields, and click Submit when you're ready.

Step 2: Contact the gallery to pay.

After you submit, you'll see a confirmation page explaining that this gallery handles payment directly. It will include the gallery's contact email so you know who to reach out to.

Step 3: The gallery confirms your submission.

Once the gallery has received your payment, they'll mark your application as submitted on their end. At that point your entry status will update to Submitted.

What the confirmation page looks like

After clicking Submit, you'll see:

Almost there!

Your application is saved. Contact the gallery to pay the entry fee — they'll confirm your submission once payment is received.

Your application is fully saved at this point — nothing will be lost. You can still edit your work while you're waiting.

Why does my status still say "Not Submitted"?

For off-platform payment calls, your status stays at Not Submitted until the gallery confirms they've received your payment. This is normal and expected. Your application is saved — the gallery just hasn't confirmed yet.

Once they mark your payment as received, your status will update to Submitted and you'll see the standard submitted confirmation view.

Can I still edit my application while waiting?

Yes. As long as the call deadline hasn't passed, you can edit your work after submitting. Your application remains editable while you're in the "payment pending" state.

I paid but my status still says Not Submitted

The gallery needs to manually confirm your payment in their system. If you've paid and your status hasn't updated within a day or two:

1. Check the confirmation page for the gallery's contact email
2. Reply to any email correspondence you've had with them
3. If you can't reach the gallery, contact us at hello@entrythingy.com and we can help

I got a deadline reminder email but I already submitted

If you completed your submission on EntryThingy (clicked Submit and saw the "Almost there!" confirmation page), you should not receive deadline reminder emails — the system filters those out once you've submitted.

If you received a reminder email but you're sure you submitted, it's possible there was a brief delay in the system. Double-check your entry status by visiting the submission page. If your status shows the "contact gallery" message, your submission is saved and you don't need to do anything else — just complete payment with the gallery.

Who handles the entry fee?

The gallery handles the entry fee entirely outside of EntryThingy. EntryThingy does not process or track the payment — it only records whether the gallery has confirmed your submission. If you have questions about the fee amount, payment methods accepted, or deadlines, contact the gallery directly.