What to do when you reach your storage limit

Each subscription tier has a storage limit for how many pieces you can store in your portfolio. Here's what happens when you reach your limit and what you can do about it:

Understanding Storage Limits

Free tier: 3 pieces Basic tier: 50 pieces Standard tier: 200 pieces Connoisseur tier: Unlimited pieces

What Happens When You Reach Your Limit

You'll see: - A message on your Portfolio page showing you've reached your limit - An indicator showing "Limit Reached" or how many pieces you have - Upload buttons may be disabled or show a message

What you CAN still do: - View all your existing pieces - Edit pieces you've already uploaded - Use existing pieces in call applications - Delete pieces to free up space

What you CANNOT do: - Upload new pieces until you free up space or upgrade - Add pieces to your portfolio beyond your limit

Your Options

Option 1: Delete Pieces You Don't Need

If you have pieces you no longer need: 1. Go to Portfolio 2. Find pieces you want to remove 3. Delete them to free up space 4. You can then upload new pieces

Good candidates for deletion: - Pieces you've sold and no longer want to show - Old work that doesn't represent your current style - Duplicate uploads - Test pieces or mistakes

Option 2: Upgrade Your Subscription

If you want to keep all your pieces and add more: 1. Go to your Subscription page 2. Choose a higher tier (Standard or Connoisseur) 3. Complete checkout 4. Your limit increases immediately

Upgrade options: - Basic → Standard: Increases from 50 to 200 pieces - Standard → Connoisseur: Increases to unlimited pieces - Free → Any tier: Get more storage and unlock Pixel Prep

Option 3: Wait and Manage Your Portfolio

If you're not ready to upgrade: - Delete old pieces when you want to add new ones - Keep your portfolio focused on your best current work - Rotate pieces in and out as needed

Important Notes

Your artwork is safe: - Reaching your limit doesn't delete any pieces - All your existing pieces remain in your portfolio - You just can't add new ones until you free up space

Pieces already submitted: - Pieces used in call applications aren't affected - You can still view and manage submitted entries - The limit only affects new portfolio uploads

Checking Your Usage

To see how many pieces you have: 1. Go to Portfolio 2. Look for the storage indicator (e.g., "15 / 50 pieces") 3. Or check your Subscription page for usage details

If you see "over limit": - This means you have more pieces than your current tier allows - This can happen if you downgraded your subscription - You'll need to delete pieces or upgrade to upload new work

Need Help?

If you're not sure which option is best for you or have questions about your storage limit, contact us at help@entrythingy.com. We're here to help you manage your portfolio!

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